Question 1

How do customised service plans work?

Accepted Answer

We survey your site, capture an asset list, review compliance needs, and agree SLAs. You receive a tailored plan covering visit frequency, tasks, reporting, and escalation paths—reviewed quarterly to keep it aligned.

Question 2

What’s included in building inspections?

Accepted Answer

Visual and functional checks of fabric, roofs, plant rooms, life-safety systems, and common areas. You get a condition report with photos, risk ratings, and recommended actions (urgent, planned, monitor).

Question 3

What’s the difference between preventive and corrective maintenance?

Accepted Answer

Preventive (PPM) is scheduled servicing to avoid failures (e.g., HVAC filters, emergency lighting tests). Corrective is fixing faults when they occur—prioritised by severity with defined response and resolution targets.

Question 4

Do you provide certified electrical and plumbing services?

Accepted Answer

Yes. Electrical testing (e.g. PAT), repairs, and small works by certified engineers; plumbing maintenance and leak repairs, plus compliance tasks like legionella checks and water hygiene support.

Question 5

When do you use drone surveys?

Accepted Answer

For safe, efficient inspection of roofs, gutters, high façades, and difficult-access areas. We provide high‑resolution imagery/video and a report outlining defects, priorities, and next steps—often avoiding scaffolding costs and delays.

Facilities Management

Proactive, compliant, high‑standard building care—built for reliability, not shortcuts.

Why choose us?

Always Dependable

Safety Assured

Clear & Accountable

Expert-Driven Quality

Frequently Asked Questions About Facilities Management

Find answers to common questions about us.

How do customised service plans work?

What’s included in building inspections?

What’s the difference between preventive and corrective maintenance?

Do you provide certified electrical and plumbing services?

When do you use drone surveys?

Give us a shout!